Vaga de SP E RN | CONSEILLER EN SERVICES | FRANÇAIS BILÍNGUE em REMOTO - VR - TP

Nós somos uma família de + de 410 mil colaboradores que trabalham todos os dias para fazer a diferença na vida de milhões de consumidores! Há mais de 40 anos conectamos as principais marcas e seus consumidores ao redor do mundo! Bilhões de interações únicas, essa é a TP. Venha fazer parte desse time! Juntos, a cada interação, vamos fazer do mundo um lugar melhor! Aqui na TP, nossos Agentes de Atendimento são Experts em Interação. Afinal, ajudam milhares de consumidores todos os dias, ouvindo, resolvendo, engajando, e surpreendendo a cada interação.

Você já pensou em fazer parte de uma das maiores empresas do mundo? Já pensou em representar grandes marcas de vários seguimentos e muitas delas são as que mais crescem no mercado? Gosta de tecnologia e inovação? E ainda ter plano de carreira com possibilidade de crescimento antes mesmo de completar 6 meses de empresa. Venha fazer nosso processo seletivo! #VEMSERTP!

déjà pensé à travailler dans un endroit dynamique, dans un environnement collaboratif de transformation et de croissance constantes ? Venez rejoindre notre équipe ! #VemSerTP Responsabilités et tâches: Service client vocal et par chat ; - Servir les pays d'Amérique latine, y compris le Brésil et tous les autres pays d'Amérique latine ; - Fournir des informations spécifiques par marché (reformulation des packs, promotions, retraits) ; - Fournir des clarifications, des modifications ou des annulations de tout produit ou service avec la possibilité de ventes croisées. Salaire: R$ 3.898,44 Heures: Divers selon les besoins de l'opération Échelle: 5x2 - week-ends libres | 7:12 Mode : à distance | Lieu de travail : A la maison Ce que nous recherchons (Exigences) : Être majeur; Avoir terminé l'école secondaire; Anglais et français avancés; Expérience dans le service à la clientèle souhaitable, de préférence dans le domaine de la vente; Vivre à São Paulo (Grand São Paulo) ou Rio Grande do Norte (Natal et Grand Natal). L'entreprise fournit l'équipement nécessaire au travail à distance, mais les conditions suivantes doivent être remplies : EXIGENCES TECHNOLOGIQUES INTERNET - Vitesse minimale de l'internet de 15 Mbps (vérifiée par un test de vitesse) ; - Vitesse de téléchargement en amont de 1 Mbps (vérifiée par un test de vitesse) ; - Le service Internet doit être câblé ; CAREER GROWTH OPPORTUNITIES * LANGUAGE PROGRAM: AVAILABLE TO ALL EMPLOYEES. * INTERNAL PROMOTIONS: WE ENCOURAGE GROWTH FROM WITHIN! * JUMP CAREER PLAN: TAKE THE NEXT STEP IN AS LITTLE AS 3 MONTHS. * ACADEMIC PARTNERSHIPS: ENJOY TUITION DISCOUNTS OF UP TO 50% TO SUPPORT YOUR ONGOING PROFESSIONAL FINANCIAL BENEFITS * PROFIT SHARING (PLR): WE RECOGNIZE AND REWARD YOUR PERFORMANCE. * MEAL, FOOD, AND FUEL VOUCHERS (FOR THE LATE NIGHT-SHIFT) * BULLLA CARD: ADVANCE SALARY PAYMENTS AND PAYROLL LOANS. * LIFE INSURANCE AND FUNERAL ASSISTANCE: PEACE OF MIND FOR YOU AND YOUR FAMILY. HEALTH AND WELL-BEING * TOTALPASS: WELLNESS AND ACCESS TO A NETWORK OF GYMS. * HEALTH PLAN WITH DEPENDENT COVERAGE: WE TAKE CARE OF THE ONES YOU LOVE. * CHILDCARE ASSISTANCE: AVAILABLE UP TO 5 YEAR-OLDS, SUPPORTING PARENTS. * WELLNESS PROGRAM: PROMOTING PHYSICAL, MENTAL, SOCIAL, AND FINANCIAL WELL-BEING. * INCLUSIVE POSITION: OPEN TO PEOPLE WITH DISABILITIES (PWD). PLEASE NOTE THAT OUR SELECTION PROCESS CONSISTS OF MULTIPLE STAGES, CONDUCTED INDEPENDENTLY. THROUGHOUT THE PROCESS, YOU MAY BE INVITED TO PARTICIPATE IN ADDITIONAL ACTIVITIES DEPENDING ON THE SCREENING PROGRESS. KEEP IN MIND THAT PARTICIPATING IN ALL STAGES DOES NOT GUARANTEE A JOB OFFER. YOUR PERFORMANCE WILL BE REVIEWED BY THE RECRUITER ONLY AFTER THE FULL EVALUATION CYCLE IS COMPLETED. THANK YOU FOR YOUR INTEREST IN JOINING TP - AND BEST OF LUCK! IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE FEEL FREE TO LET US KNOW.